FAQs

Order Related

Homeware Products (Decor, Kitchen, Furnishing, etc.) will be delivered through metercube’s logistics team or reputed courier services within 15-20 working days. These orders can be tracked online through an order number on respective logistic partner sites. Furniture products will be shipped via meter’s logistic team within 15-20 working days. Delivery for furniture by the logistic team and assembly by reputed partners will take 4-5 working days. Currently, furniture orders cannot be tracked online. However, we will keep you notified via email/SMS about the status of the order placed. You can also reach out to us at info@metercube.com or call us on +91 8105788334.

You can cancel your order online before the product has been shipped. Your order amount will be refunded. In case the product you have ordered has been shipped but has not yet been delivered to you, it can still be cancelled online. However, there will be 2% cancellation charge levied. Your refund will be processed once we receive the originally ordered product from the courier. Unfortunately, an order cannot be cancelled once the product has been delivered to you.

Household range of products can be purchased with nominal shipping charges. In case you book multiple products in a single order, we will endeavour to ship all products together. However, this may not always be possible due to the nature of product and/or the mode of delivery.

Most of Metercube’s products can be easily assembled at home. Refer the link for assembly instruction on the product details page. We also send hardcopy with the delivery. If you have any doubts you can reach our number 080-46464545 or write to us at: helpdesk@metercube.com

If you are not comfortable assembling it yourself, we can arrange for installation which will be chargable extra.

Payment Related

There are absolutely no hidden charges; you have to pay the exact amount shown on the product page.

You can complete a purchase using the following modes: Debit Card, Credit Card, Net Banking, UPI.